Refund and Cancellation Policy
Refund and Cancellation Policy
At The Bliss Health & Wellness, we strive to ensure our users have a smooth and satisfactory experience with Neopurush. Please read this Refund and Cancellation Policy carefully to understand your rights and obligations regarding subscriptions, payments, and refunds.
1. Subscription Cancellations
You may cancel your Neopurush subscription at any time. Upon cancellation:
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Continued Access: You will continue to have access to all subscribed features and content until the end of your current billing cycle. There will be no interruption during this period.
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No Refund for Partial Periods: We do not provide refunds for unused or partially used subscription periods. Access will remain active until the next billing date.
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How to Cancel:
You can cancel your subscription through your account settings within the Neopurush app or by contacting our support team at info@neopurush.in. Please ensure cancellation is completed before the next billing cycle to avoid future charges.
2. Refund Eligibility
Refunds may be considered only under the following circumstances:
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Accidental or Duplicate Billing:
If you were charged incorrectly due to a technical error or duplicate transaction, please contact us immediately. -
Unauthorized Transactions:
If a payment was made without your authorization, notify us within 7 days of the transaction date to be eligible for review.
Non-Refundable Cases
Refunds will not be provided in the following situations:
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Change of mind after purchasing a subscription
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Dissatisfaction with content or features unless the service is proven to be defective or significantly misrepresented
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Failure to use the service after subscribing
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Missed cancellation before renewal
3. Refund Process
If you believe you qualify for a refund:
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Contact Support:
Email us at info@neopurush.in with:-
Your registered email address
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Subscription plan name
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Payment date
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Reason for the refund request
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Verification:
Our team will review your request and may ask for additional information if required. -
Processing Time:
Approved refunds will be processed within 7–10 business days and credited to the original payment method used.
4. Free Trials
If Neopurush offers a free trial, you must cancel before the trial period ends to avoid being charged. Once a trial converts into a paid subscription, no refund will be provided if cancellation is not completed on time. Users are responsible for monitoring their trial period.
5. Changes to This Policy
The Bliss Health & Wellness reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be communicated via the app or website. Continued use of Neopurush after updates indicates acceptance of the revised policy.
6. Contact Information
For any questions or assistance related to refunds or cancellations, please contact us:
Email: info@neopurush.in
Company: The Bliss Health & Wellness
Platform: Neopurush
Thank you for choosing Neopurush. We value your trust and are committed to addressing your concerns fairly and promptly.